Positive Rent Reporters, LLC (“Positive Rent Reporters,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of Positive Rent Reporters’ website where this Privacy Policy is posted (the “Site”) and the services made available by Positive Rent Reporters (collectively with the Site, the “Service”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the Service how we use and protect the information we collect through the Service. By accessing the Site or using any of the Service, you consent to Positive Rent Reporters’ collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Service and not to any other website that you may be able to access from the Service which may have its own data collection and use practices and policies.

This policy answers the following questions:

What information do we collect about you and how do we use it?

Will we share your personal information with third parties?

What choices do you have about the collection and use of your personal information?

What security measures do we take to safeguard your personal information?

Types of Information We Collect

Personal information means information that can be used to identify and contact you. Examples of personal information include your full name, address, IP address, and Social Security number. You do not need to submit personal information to access the Service generally. However, you may be required to submit personal information to access certain aspects of the Service.

We collect personal information when you purchase services through the Service; create an account; subscribe to our newsletter; participate in registration forms, feedback forms or surveys; receive customer or technical support; or participate in components of the Service through which users may submit content.

To create an account through the Service, we require you to provide (i) if you are a renter, certain personal information about yourself (name, email address, password, phone number, date of birth, social security number, property address and prior property address), personal information of your landlord or property manager (name, phone number and address), rental information (rent amount and payment dates) and any information necessary for us to verify and validate the information with your landlord or property manager and (ii) if you are a landlord or property manager, your personal information and personal information of your tenants, and rental information. Some of the personal information we collect when you register, like your social security number, is required by the credit bureau to verify your identity. Your contact information will only be made available to other users as authorized by you in connection with the property address you submit.

When purchasing services through the Service, you will also be required to provide a credit card number, billing address, phone number or other payment information. No information of this type will be collected unless you have registered for aspects of the Service that require it.

By submitting personal information through the Site, you authorize Positive Rent Reporters to share this personal information for the purposes identified herein and on the Site, such as responding to user inquiries, processing transactions, distributing materials, and requesting feedback. In addition to the information that you provide to us, we automatically record other personal information such as your browser type and the date and time of Service access. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics about users of the Service. We also may use this data to monitor the Service’s performance and to make the Service easier and more convenient to use. We will elaborate further on the details of automatic collection below.

Third Party Privacy Policies

Through the Service, you may be able to link to technology, software and services owned and controlled by third parties (“Third Party Features”). You may be permitted or required to submit personal information to access Third Party Features. Such use of Third Party Features and submission of information through Third Party Features will be subject to such applicable third party’s terms of use, terms of service and privacy policy. You agree to look solely to the applicable third party and not to Positive Rent Reporters to enforce your rights in relation thereto. When you have clicked on a third party logo or URL displayed on the Site, or accessible through the Service, which links you to any Third Party Features, our Privacy Policy and Terms of Use no longer applies and you must read the terms of use, terms of service and privacy policy of the third party to see how your personal information will be handled on their website.

How We Use Your Personal Information

When you register for our Services, we use the personal information you provide to us to verify your identity, communicate with you, and provide the Service to you, depending on the aspects of the Service for which you register. This includes verifying your identity, property address, and rent amount; reporting your information to third party credit bureaus; obtaining your credit score and excerpts of your credit report before and after the initial reporting of your rental history to the credit bureaus; alerting you of new products, services, features, or enhancements to the Service; handling your customer service questions or issues; processing orders; requesting feedback; distributing newsletters; and administering contests, promotions or surveys. We may also use your email address and phone number as part of the Service in sending you messages about the Service and other general announcements. We keep track of your interactions with us, including but not limited to your activity within the Service. Except as set forth in this Privacy Policy, or unless we have your consent, we will not share your personal information with any person or entity other than those affiliated with us, entities acting on our behalf, and relevant third parties such as those needed to collect and maintain our servers and perform technology and related services.

We may supplement personal information we collect about you with information from third parties in order to enhance our ability to serve you. We may combine the information we receive from outside sources with personal information we collect through the Services. We treat all personal information about you, whether received from you or from a third party, in accordance with this Privacy Policy and our Terms of Use.

We may use your personal information with other information that we have collected, whether through the Services or from third parties, to tailor our content to you and to offer you opportunities to consider financial products or services that we believe may be of interest to you, such as credit card offers. We may process your personal information in a manner such that the end-product does not personally identify you or any other user of the Service. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information (the “De-Personalized Information”). You grant us a royalty-free, worldwide, perpetual, fully paid-up, sublicenseable, irrevocable, non-exclusive and fully transferable right and license to use your personal information in connection with the creation and development of De-Personalized Information and analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Service (the “Analytical Data”). We are expressly authorized to make any commercial use of the De-Personalized Information and Analytical Data, including without limitation, sharing the De-Personalized Information and Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the information or data that personally identifies any Service users.

Do Not Track

In compliance with California legislation, AB370, effective January 1, 2014, Positive Rent Reporters’ practices in responding to “do not track” signals and collecting user information over time and across a network of websites when you visit the Site are as follows: We honor the request of “do not track” signals sent by your browser when you visit the Site. Additionally, Positive Rent Reporters does not collect user information about your online activities over time and across different websites, or authorize third parties to do so.

Google Analytics

Positive Rent Reporters uses Google Analytics to help us learn about who visits the Site and what pages are being viewed.

“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, we employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient. For example, when you return to the Site after logging in, cookies provide information to the Site so that the Site will remember who you are on subsequent visits, speeding up or enhancing your experience of the Service by, for instance, tailoring content to you. Cookies may also be used to keep track of your login name and password. While Positive Rent Reporters may use cookies to track your visit to the Site, this information does not identify you personally and you remain anonymous, even if you have previously submitted personal information to Positive Rent Reporters through the Site or otherwise. You may still access the Service if you set your browser not to accept cookies. Third parties whose websites are accessible through links on the Site may also use their own cookies when you link to their site or service. Positive Rent Reporters does not control these third parties’ use of cookies and cannot guarantee that they will uphold the same privacy standards as Positive Rent Reporters. Positive Rent Reporters expressly disclaims any and all liability related to the collection, use or disclosure of information by third parties. You should review the privacy policies of any third party sites that you visit through a link from the Site to understand how these third parties use cookies and the information they collect through cookies. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you a chance to decide whether or

Information We Collect

When you visit our site, our servers automatically record information that your browser sends. This includes your IP address, browser type and version, the search engine you used (if any), which aspects of our service you use and from where, and when and how long you use them. We use this information to monitor and analyze how users interact with our service, to provide customer support, and to improve our services. We may also collect similar information from emails we send you to track open rates and click-through rates, which helps us improve our communications.

Children’s Privacy

We do not knowingly collect personal information from children under 13, nor do we allow them to create accounts. We encourage parents to monitor their children's online activities.

Sharing Your Information

We do not share your credit reports or scores with unaffiliated third parties except agents acting on our behalf. This means we may share information about you with service providers or agents who help us operate our services, conduct research, or improve features. These third parties are acting on our behalf so while they may have access to your information, including things like your credit reports and scores, they’re required to follow our instructions and meet the standards explained in our Privacy Policy.

Uses of Your Personal Information

We use your personal information to provide you with our services, fulfill your requests, complete transactions, resolve issues, and send you communications about promotions or updates that may interest you. Your personal information is shared only with authorized individuals or entities you specifically grant access to, such as credit bureaus or landlords.

Circumstances for Sharing Your Information

We may share your personal information in situations such as:

Protecting our rights or complying with legal obligations.
Involvement in a merger, acquisition, or sale of assets.
Engaging third-party service providers for analytics, marketing, or other operational services.

Third-Party Links

Our service may include links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to read their policies before providing any personal information.

Your Choices

You can manage your personal information through your account settings. If you are a California resident, you have additional rights under the CCPA, including the right to access and delete your personal information.

Opting Out

You can opt out of receiving promotional communications from us by following the instructions in our emails or contacting us directly. Please note that certain communications related to your account cannot be opted out of.

Security Measures

We implement security measures to protect your personal information from unauthorized access and maintain its integrity. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically, and we will notify you of any changes by posting them on our website.